Question 1

What exactly is carob?

Accepted Answer

Carob is the dried, roasted pod of a Mediterranean evergreen tree — a legume, not a bean. People have eaten it for thousands of years around the Mediterranean basin. The flavour sits between dark chocolate and warm caramel: naturally sweet, slightly toffee, with no bitterness.

Question 2

Is carob really caffeine-free?

Accepted Answer

Yes — naturally and completely. Because carob comes from a legume (not a cocoa bean), it has zero caffeine and zero theobromine. Because it is caffeine-free, it is a popular choice for anyone cutting back on caffeine, including during pregnancy. As always, check with your healthcare provider if you have specific concerns.

Question 3

Is carob the same as cocoa?

Accepted Answer

Not at all. Carob comes from a legume tree native to the Mediterranean; cocoa comes from a tropical fruit tree. Carob is naturally sweet (cocoa is bitter), naturally caffeine-free (cocoa is mildly caffeinated), lower in fat, and higher in fibre. They're cousins by use, not by family.

Question 4

What does carob actually taste like?

Accepted Answer

Roasted toffee meets warm cinnamon meets dried fig. Sweeter than cocoa, less bitter, with a soft caramel note from the slow roast. Most people are surprised on the first sip and converted by the third.

Question 5

Can I bake with Carobium powder?

Accepted Answer

Absolutely — swap it 1:1 for cocoa in most recipes, then reduce the added sugar by about a quarter (carob is naturally sweet). Brownies, banana bread, cookies, frostings — it browns beautifully and adds a gentle depth.

Question 6

Where do your pods come from?

Accepted Answer

Small family groves around the Mediterranean — including Spain, Morocco, Algeria, and neighbouring regions. Carob trees take six to eight years to fruit and live for centuries, and we work with growers who have tended the same trees for generations. Every pod is hand-harvested in late summer, sun-dried, and slow-roasted in small batches at our carob house.

Question 7

What does "ethically sourced" mean here?

Accepted Answer

It means we know our growers, pay fair prices for every hand-harvested pod, and work directly rather than through commodity markets wherever we can. Our partners and our process are on the table — ask us anything.

Question 8

How do I prepare a Tobago Latte?

Accepted Answer

Stir 1 tablespoon of the mix into ¼ cup of hot water until smooth, then top with 1 cup of steamed milk (dairy or plant-based — oat is our favourite). Sweeten if you like, though you probably won't need to.

Question 9

What's your shipping policy?

Accepted Answer

Free shipping across Canada on orders over $40 CAD. Standard delivery is 3–7 business days. We also ship to the US, UK, EU, and Australia — international rates are calculated at checkout.

Question 10

Can I return an opened bag?

Accepted Answer

Yes — if you don't love your first order, email us within 30 days and we'll refund or replace, opened or not. We want this to be a slow, happy switch.

We're right here.

Send a message

Frequently asked.